Refunds
All refunds requests must be submitted in writing to Recreation Services at
leisure1@eastgwillimbury.ca. Please allow 2 to 3 weeks for all refunds to be processed. All refunds/transfers will be processed according to the date your written request is received by Recreation Services.
Refunds can be reflected back onto the form of payment used to register or credited on the participants account for future use. The account credit will not expire and can be used by any participant within the same family.
Note: Prices effective January 1, 2025.
| Cancellation Option | Refund Policy |
|---|
| 4 days or more prior to camp start | Full refund, minus $20 administration fee |
| 3 days or less prior to camp start (Friday) | No refund. |
Refunds Due to Medical Needs
For all camp cancellations due to medical reasons, a full refund will be issued with a medical note with the administration fee waived. Refunds will be prorated if the refund request has come in while the camp has started. Refunds/transfers will be processed according to the date your written request is received by Recreation Services.
Transfers
There will be no for transferring to another camp. Transfers for camps can take place up to the Friday before regularly scheduled camp, after that, transfer requests will not be accepted. All requests for transfers must be made by emailing us. Waiting lists
If you cannot be accommodated in any of your selections, your name will be added to the waiting list for your first choice only. Camp availability is only held for 48 hours before being offered to the next person on the waiting list.