Meet our community vendors operating from inside the Health and Active Living Plaza.
Customer Service Hours
Customer Service is available at the Health and Active Living Plaza to assist residents and visitors with Town programs and services.
Visit the Customer Service desk at the Health and Active Living Plaza during the following hours:
- Monday to Friday: 6 a.m. to 10 p.m.
- Saturday and Sunday: 8 a.m. to 8 p.m.
The Customer Service team is also available at the Civic Centre and the EG Sports Complex. For hours of operation and contact information for each location, please visit our Customer Service page.
Residents can also report concerns online using the Customer Service Portal.
Visit the Customer Service page for details on available services
Statutory Holiday Hours
Hours of operation vary by season and on statutory holidays. To view up-to-date holiday hours of operation, please visit the Statutory Holidays page.
Rent the Health and Active Living Plaza
Please fill out our Facility Booking Request Form. Our booking staff will contact you for further details.
2026 rental rates and room capacities| Amenities | 1 hour | Sports Equipment | Theatre Capacity | Banquet Capacity |
|---|
| HALP Full Gymnasium | $106.90 | $35 | 300 | - |
| HALP Gymnasium 1/3 | $51.80 | $35 | 100 | - |
| HALP Gymnasium 2/3 | $66.20 | $35 | 200 | - |
| HALP Health Services Pod (kitchen) | $76.30 | - | 35 | 29 |
| HALP Public and Social Services Pod | $76.30 | - | 60 | 50 |
| HALP Track | $40.70 | - | - | - |
- All fees are subject to 13% HST
- A rental deposit of $119.80 or $508.90 will apply to all rentals, based on the type of rental.
- All non resident rentals are subject to a $20 charge
- Capacities differ depending on layout of the room
Amenities
- Tables and chairs (6' long rectangle tables)
- The Health Services Pod comes with a double oven, 5-burner gas cooktop, microwave, commercial fridge/freezer
- The Public and Social Services Pod comes with a microwave and a fridge
- Indoor portable stage (additional fee)
- Podium
- Wheelchair accessibility
- Staff table and chair set-up
- 75" TV (all rooms excluding the gym)
- Sports equipment (additional fee of $35)
Frequently Asked Questions
